Thu Apr 2023

Medical Receptionist Job Description In California

 A medical receptionist is a healthcare professional who is responsible for performing administrative tasks in a medical office, clinic or hospital. Their job duties typically include:

  1. Greeting and checking in patients: A medical receptionist is usually the first point of contact for patients. They greet patients as they arrive, verify their appointment and update their medical records.
  2. Answering phone calls: Medical receptionists handle incoming calls from patients, insurance providers and other healthcare professionals. They may answer general inquiries about medical services and schedules, and may also make appointments or transfer calls to the appropriate department.
  3. Scheduling appointments: Medical receptionists are responsible for scheduling patient appointments and managing the healthcare provider's calendar. They may also send appointment reminders to patients via phone or email.
  4. Handling paperwork: Medical receptionists maintain patient records and ensure that all necessary forms and paperwork are completed and filed correctly. They also handle insurance claims and billing procedures.
  5. Maintaining a clean and organized workspace: Medical receptionists keep the waiting area and front desk tidy and organized, ensuring a professional and welcoming environment for patients.

In California, medical receptionists are required to have a high school diploma or equivalent. They should also have excellent communication and organizational skills, and be able to work in a fast-paced environment. Knowledge of medical terminology, insurance procedures and computer software is preferred.


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