A medical receptionist in New York is responsible for ensuring that the reception area is clean, organized and welcoming to patients. They greet and register patients as they arrive, answer phones and direct calls, schedule appointments, and perform other administrative tasks as needed.
In addition, a medical receptionist may also be responsible for verifying insurance information, collecting payments, updating patient records, and communicating with other healthcare professionals as needed. They must maintain confidentiality at all times and have a strong understanding of medical terminology and procedures.
Some specific job duties for a medical receptionist in New York may include:
- Greeting and registering patients as they arrive
- Answering and directing phone calls
- Scheduling appointments and updating calendars
- Verifying insurance information and collecting payments
- Maintaining patient records and filing paperwork
- Communicating with healthcare professionals as needed
- Responding to patient inquiries and concerns
- Ensuring that the reception area is clean and organized
Qualifications for a medical receptionist in New York may vary depending on the employer, but typically include a high school diploma or equivalent, strong communication and customer service skills, and proficiency in basic computer software. Previous experience in a medical office or customer service role may also be preferred.