Thu May 2023

National General Insurance

National General Insurance, also known as NGIC, is a leading provider of personal and commercial insurance products in the United States. The company has been in operation for over 75 years, providing coverage to millions of customers across the country. In this article, we will discuss the history, products, and services offered by National General Insurance.


National General Insurance was originally founded in 1920 as Integon Corporation. The company began as a small auto insurer in Winston-Salem, North Carolina, and over the years, it grew into a major player in the insurance industry. In 2009, the company was acquired by the private equity firm, Cerberus Capital Management, and was rebranded as National General Insurance.

Since its acquisition, National General Insurance has expanded its product offerings and market reach through a combination of organic growth and strategic acquisitions. The company now operates in all 50 states and the District of Columbia, offering a wide range of personal and commercial insurance products.

Products and Services

National General Insurance offers a variety of insurance products for individuals and businesses. Here is a breakdown of the company's primary offerings:

Personal Insurance:

  • Auto Insurance: NGIC offers standard and non-standard auto insurance policies to drivers of all types of vehicles, including cars, trucks, SUVs, and motorcycles. The company also provides coverage for high-risk drivers, such as those with a history of accidents or DUIs.
  • Homeowners Insurance: NGIC offers homeowners insurance policies that protect against damage to the home and personal property, as well as liability coverage for accidents that occur on the property.
  • RV Insurance: NGIC provides insurance coverage for RVs, motorhomes, travel trailers, and fifth-wheel trailers.
  • Specialty Insurance: NGIC offers specialized insurance products for unique needs, including coverage for classic cars, boats, and personal watercraft.

Commercial Insurance:

  • Small Business Insurance: NGIC offers insurance coverage for small businesses, including general liability, property, and workers' compensation insurance.
  • Commercial Auto Insurance: NGIC provides insurance coverage for commercial vehicles, including cars, trucks, and vans.
  • Specialty Commercial Insurance: NGIC offers insurance coverage for a variety of unique industries, such as hospitality, healthcare, and construction.

In addition to these primary offerings, National General Insurance also provides a range of additional services to its customers. These services include 24/7 claims reporting, online policy management, and roadside assistance.

Financial Strength

National General Insurance is a financially stable company with a strong reputation in the insurance industry. The company has received high ratings from third-party rating agencies, such as A.M. Best and Standard & Poor's. These ratings reflect NGIC's strong financial position and ability to pay claims.

Customer Satisfaction

National General Insurance has received mixed reviews from customers. While some customers have reported positive experiences with the company's products and services, others have complained about poor customer service and difficulty with claims processing. However, it is important to note that negative reviews are not uncommon in the insurance industry, and National General Insurance's overall customer satisfaction ratings are in line with industry averages.


National General Insurance is a leading provider of personal and commercial insurance products in the United States. The company has a long history of providing quality insurance coverage to millions of customers across the country. NGIC offers a wide range of insurance products, including auto, homeowners, and commercial insurance, as well as specialized insurance for unique needs. While the company has received mixed reviews from customers, it is generally regarded as a financially stable and reputable insurance provider. If you are in the market for insurance coverage, National General Insurance may be worth considering as a potential provider.

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